I pointed out that the program that I paid for thru them has never worked as for what I paid for. They last one just now basically washing their hand sof this and saying is third party issue and that they only warranty their hardware for 1 year and that if I wanted software support that I need to pay for it. Are citing I am out of warranty.4 different Dell representatives later with the last two being higher up Management all saying the same thing. Upshot to this is that they will not help me. Life happened and I missed getting in touch with them until 6 days after my warranty expired.
I received an email saying my Dell warranty was going to expire and thought ok I need to deal with this now. This surprised me and closed it and found a temp workaround for myself with my phone. I opened it up and a Pop up window came up and said your trial is over and a press buy button.
This purchase is listed in the sales invoice for my computer.Ĭovid hit and the Adobe program was never utilized since the initial opening until about two months ago as my phone was acting up with editing somethong and I was going to use my computer instead. The programs works and I thought nothing of it afterwords. I tested out the computer and also the Adobe Photoshop products temporarily as I mainly use my computer for work. I decided to purchase the Adobe Phpotoshop Elements 2020 & Adobe Premiere Elements 2020 Bundle as an add on as my kids were getting into photography and thought would be a good idea. I received my computer and booted it up and registered with Dell and also with Adobe (I know this as I have an account with both). I purchased a Dell Inspilast year May 14th 2020.
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